Frontline Wellness Program
Frontline Wellness

Frontline Wellness

Healthcare workers are at the front lines of the COVID-19 pandemic. Increased feelings of stress, worry and anxiety are normal under these conditions. It is important to recognize the impact of COVID-related stress on your well-being and build coping skills that can help you get and stay healthy. We can help.

If you are a healthcare/frontline worker or a first responder in our region impacted by stress related to COVID-19, you can get simple, fast access to supports and tools for your mental well-being with COVID Frontline Wellness.

What is Frontline Wellness?
Frontline Wellness connects health care, frontline workers and first responders with supports and access to services to help them enhance resilience during these stressful times and help manage mental health challenges. 

How does it work?
There are three ways to access Frontline Wellness:
  * Complete the self-referral form and a clinician will contact you
  * Call Waypoint's Central Intake at 705-549-3181, ext. 2308
     or 1-877-341-4729, ext. 2308
  * Book an appointment at

After conducting an initial intake, you will be scheduled for a 1-hour session with a therapist who will talk to you about your concerns and discuss a menu of services available to you including a flexible plan for brief therapy intervention and symptom management and support, as well as evidence-based Cognitive Behaviour Therapy and free counselling. 

Who is this service for?
Frontline Wellness is available to any healthcare worker, frontline worker, and first responder across the province. 

This includes anyone in any role – from direct patient care and patient/client support services to environmental and food services, administrative or management - affected by the pandemic whether from a hospital, health care or residential setting, or first responder service.

How will you ensure my confidentiality?
Waypoint is committed to protecting your personal health information through every aspect of our referral and assessment process and throughout your care.

Waypoint is one of five hospitals in Ontario offering this service supported by the Mental Health and Addictions Centre of Excellence at Ontario Health. For more information please visit COVID-19: Get support if you are a health care worker.


 * Complete the Self
    Referral Form
 * Call Central Intake at
    705-549-3181 ext.
    2308 or 
    ext. 2308
 * Book an appointment

Frontline Wellness
Visit Frontline Wellness