Visits must be scheduled at least 72 hours in advance.
Effective May 17, 2023, masks will be encouraged but no longer required for staff, visitors or patients in all common public spaces at the Penetanguishene campus, the Community Health Hub, and the Jones Road location. These common spaces include hallways, the Bay Café, lobby areas, and others.
Masks will continue to be required in clinical areas where patients are cared for.
Eating and drinking by both patients and visitors is permitted. Leftovers must be taken with the visitor when they leave. Commercially produced and prepackaged/sealed foods that do not require refrigeration may be brought in for individual patient consumption after the visit in consultation with program staff.
Masks
Effective May 17, 2023, masks will be encouraged but no longer required for staff, visitors or patients in all common public spaces at the Penetanguishene campus, the Community Health Hub, and the Jones Road location. These common spaces include hallways, the Bay Café, lobby areas, and others.
Masks will continue to be required in clinical areas where patients are cared for.
Visitor Vaccination Requirements
Proof of vaccination for visitors is no longer required.
Paid Parking
Paid parking is in effect at Waypoint. Visitors remain exempt from paid parking however are required to park in the marked Visitor Parking spaces available on the campus (see map). Visitor Parking spaces are marked in green. Parking Lot A has the largest number of visitor spots so this may be where you want to check first. You do not require a tag if you are in a Visitor Parking space
If you arrive at Waypoint and all Visitor parking spots across the campus are in use, please visit security staff at the Toanche building main desk to obtain a visitor parking tag to display in your vehicle.
Contacting Waypoint
705 549-3181 or toll free 1 877 341-4729
* Confidential patient/client information requests: ext. 2597 /
Fax 705.549.3778
* Communications and Fund Development: ext. 2073 /
[email protected] - This email is for general info or media
inquiries only
* Human Resources: [email protected]
* For more information on video visiting, or to schedule a video visit,
please email [email protected]
Getting to Waypoint
* Directions by car
* Coming by bus - The Midland / Penetanguishene transit stops right in front
of Waypoint's main entrance. For more information on this service including
hours of operation, please visit:
Town of Midland website
Town of Penetanguishene website
Food and Beverage
The Bay Café is open for breakfast and lunch Monday through Friday serving a variety of hot food choices, a salad bar and daily soup options. We also offer two canteen outlets, one in the Administration Building and one in the Atrium Building for your convenience. As the hours vary in both sites, it is recommended you speak with the treatment team.
Photography on our grounds
Waypoint’s location on the beautiful shores of Georgian Bay makes it an ideal place to take pictures; however, protecting patient privacy is one of our highest priorities and we ask that you also respect the privacy of those around you. Prior permission must be obtained from Waypoint's Communications staff before any photography, audio or video, including drones, can take place on any Waypoint property or building. Consent, verbal and written, must also be obtained from the people who will be included in all photos, video or audio.
You may be asked to stop taking a photo, video or audio recording and delete any recordings taken if you do not have prior approval or if your actions interfere with care or services being provided.
For inquiries regarding photography, video or audio, including drones, please contact Communications and Fund Development at [email protected] or 705.549.3181, ext. 2073.
Scents
Waypoint is a scent sensitive and tobacco-free hospital. Staff and visitors are asked to avoid scented aftershave lotions, hairsprays, or other scented personal
products while at work. Scented products contain chemicals that can cause serious problems for people with asthma, allergies, migraines and environmental illness.
The Gift Shop
Waypoint's Gift Shop is located in the lobby and open to the public. It is volunteer-run and the hours vary. All proceeds go to patient programming and activities.