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Accessibility
Waypoint Centre for Mental Health Care strives to provide its goods and services in a way that respects the dignity and independence of all people with disabilities.

The Ontario Government passed the Ontarians with Disabilities Act (ODA) in 2001. The purpose of the ODA was to provide a framework that would ensure Ontario organizations move forward to create an accessible environment. In June 2005 an additional law was passed, the Accessibility for Ontarians with Disabilities Act (AODA). This new legislation established a set of standards and timelines for which organizations, both private and public, would become accessible.

To demonstrate our commitment to the spirit and the letter of this legislation specific policies, procedures and training have been developed and implemented to guide our work and enable us to better serve our customers. 

Annual Accessibility Plan 2022-2023
Multi Year Accessibility Plan 2019-2024
Accessibility Compliance Report 2021

Assistive devices available at Waypoint 
Customer Service - Accessibility Policy

Accessibility Feedback Form

If you have any questions about Waypoint Accessibility Programs, feel free to contact the Director of Communications and Fund Development, 705-549-3181 ext 2214 or email [email protected].