Patient/Client and Family Council

The Patient/Client and Family Council is a non-profit, peer led organization.
All Patient/Client & Family Council staff, volunteers and board members
have personal experience with the mental health or addictions system,
either directly or supporting a loved one.  We understand what it is like to
live each day being affected by mental illness.

Our number one objective is ensuring that people living with mental illness
and addictions have the best quality of life, both within the hospital setting
and in the community. The Council offers resource information, peer support, and education to service users and advocates for system improvement both locally and at the broader regional/provincial level.

We provide supported volunteer opportunities and consumer led employment for people living with mental health and addiction issues, to encourage skill development, community building and participation in a peer organization.

The Patient/Client & Family Council strives to have a strong voice
in the mental health system. We bring the client & family
voice to most committees at Waypoint, as well as
Regional & Provincial tables, when possible.

Statistics indicate that 1 in 5 people will experience a mental health issue
in their lifetime. At times, the road to recovery can feel daunting and overwhelming for both the individual and also for those supporting
a loved one on their path.  Reaching out to others on a similar journey
can help lighten the load.  You are not alone.

Our offices are located at Waypoint Centre for Mental Health Care. We have a close relationship with Waypoint, sitting on most hospital committees and involved in the development of Waypoint policies, systems & procedures that affect the patient’s day to day life.

705-549-3181 or 1-877-341-4729  ext.2180  or


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Our Vision

A Mental Health Community, guided by the experiences of its users, where everyone is supported to cope, heal and thrive beyond Mental Illness.


Our Mission

We are a peer-led organization committed to using our personal experiences to improve Mental Health & Addiction services for individuals and their families, through support, education and advocacy.


Our Values