The Ontario Government passed the Ontarians with Disabilities Act (ODA) in 2001. The purpose of the ODA was to provide a framework that would ensure Ontario organizations move forward to create an accessible environment. In June 2005 an additional law was passed, the Accessibility for Ontarians with Disabilities Act (AODA). This new legislation established a set of standards and timelines for which organizations, both private and public, would become accessible.
To demonstrate our commitment to the spirit and the letter of this legislation specific policies, procedures and training have been developed and implemented to guide our work and enable us to better serve our customers.
We can arrange for accessible feedback and alternate formats upon request. Waypoint will meet the information and communication needs of people with disabilities by providing, up request, information and communications material in accessible formats or with communication supports that include plain language, sign language interpreter, reading the information out loud to a person with vision loss, adding captioning to videos or using written notes to communicate with someone who is hard of hearing.