Community Consultation Service

Age: 16 years and older
Intended For: Individuals with a mental health diagnosis, in addition to a intellectual/developmental disability and/or Autism Spectrum Disorder (dual diagnosis)
Care Providers: Physicians, Nurses, and Support Staff

Location: 287 Bayshore Drive, Midland, Ontario
Contact Information: 705-549-3181 ext. 2442; 705-526-2426

The Community Consultation Service – (CCS-DD) program is a specialized and time-limited physician consultation service for individuals who have a mental health diagnosis, in addition to a diagnosis of intellectual/developmental disability and/or with significant adaptive/behavioural challenges.

The main purpose of the CCS-DD program is to provide short-term comprehensive physician consultation focusing on pharmacological management and the creation of recommendations for ongoing support in the community, in collaboration with primary care providers and other community-based organizations and support services (e.g. Developmental Services Ontario). Nursing support is also provided to monitor and support the implementation of recommendations and the treatment plan.

The hours of operation are Monday to Friday from 8 a.m. to 4 p.m. at the Community Health Hub (287 Bayshore Dr., Midland). Services are also available virtually or by telephone.

Individuals who are 16 years of age and older who have a mental health diagnosis, in addition to a diagnosis of intellectual/developmental disability and/or Autism Spectrum Disorder and who are experiencing significant adaptive/behavioural challenges. This program is specifically for individuals with an identified dual diagnosis.

Referrals to CCS-DD must be completed by a primary care provider using the Waypoint Referral Form.

Completed referral forms need to be submitted to Waypoint’s Central Intake department. For more information regarding referrals, please visit Referrals at Waypoint information page or contact Central Intake at 705-549-3181 ext. 2308.

Access the Referral Form

Contact Information

Phone Number: 705-549-3181 ext. 2442

Fax: 705-526-2426

Please Note: CCS-DD is not a crisis service. If an individual is in need of immediate assistance, please access the following crisis supports:

Canadian Mental Health Association Crisis Line: 705-728-5044
Call or text 9-8-8 for the Suicide Crisis Helpline
9-1-1
Visit the nearest emergency department

eConsult Services available for Primary Care Providers

eConsult Services are now available for primary care providers via the Ontario eConsult Program through OTN Hub.

eConsults are intended for specific questions about patient care (e.g. medication optimization) and allow for a more timely and convenient means of consulting with our outpatient specialists for non-emergent issues. You can now send questions about your patients, their medical history and their test results for review through a secure online platform, enabling you to expedite access to specialist advice. eConsults will be responded to within seven business days.

Download the eConsult Flyer (PDF)

eConsult Services are now available for Primary Care Providers (PCPs) through the Ontario eConsult Program and OTN Hub.

eConsults are intended for specific questions about patient care (e.g. medication optimization) and allow for a more timely and convenient means of consulting with our Outpatient Specialists for non-emergent issues. You can now send questions about your patients, their medical history and their test results for review through a secure online platform, enabling you to expedite access to specialist advice.

eConsults will be responded to within seven business days. You can bill K738 when you submit the eConsult ($16.00). If you already have access to the Ontario eConsult service, please consider using it for your patients. If you would like to set up access to eConsult, you can contact eConsultCOE@toh.ca for assistance.

You can send an eConsult by selecting the Waypoint Outpatient Psychiatry group option once you initiate an eConsult and search the group by name. For more information on how to submit an eConsult this way, visit eConsult Ontario.

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