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A group of four people sitting around a coffee table that has a box of pencil crayons and cognitive behavioural therapy books on top of it.

Outpatient

Programs & Services Guide
Make a Referral
Age
Adults
Intended For
Health care workers in Ontario.
Care Providers
Social workers, peer support
Location

Virtual

Contact Information
frontlinewellness@waypointcentre.ca
(705) 549-5144
1-877-341-4729 x 5000

Health care workers face their own unique challenges affecting their mental health, resilience, and overall quality of life. Frontline Wellness offers free, confidential, low-barrier support programs that you can quickly access.

1:1 Intervention

  • Free, confidential support
  • Symptom management
  • Cognitive behavioural therapy techniques
  • System navigation
  • 1:1 services are available in French through The Royal Ottawa

Group Offerings

  • Safe and supportive setting
  • Learn new coping skills
  • Encourage resilience and well-being

Well-being Mini-Workshops

  • Designed for your team and their unique needs
  • Focus on the pillars of well-being
  • Create a culture of connection

Access Frontline Wellness Service

  • Complete the self-referral form and book an initial appointment at www.1door.ca
  •  If you are a leader at a health care organization looking to book a Well-being Mini-Workshop for your team, please email frontlinewellness@waypointcentre.ca.
Contact the Frontline Wellness Team Self-Refer to Frontline Wellness

Frontline Wellness is not a crisis service

If you are experiencing a mental health or substance use emergency, please contact 911 or go to your nearest emergency department.

Talk to someone now
CMHA Simcoe County Crisis Line
Call 1-888-893-8333
Available 24/7

Talk Suicide Canada
Call 1-833-456-4566
Available 24/7
Text 45645 between 4 p.m. and  12 a.m.

Protecting Your Information

Waypoint is committed to protecting your personal health information throughout your care, including every aspect of our referral and assessment process.

Read Our Privacy Policy
Feedback and Complaints
Submit Your Feedback

Frontline Wellness Coping Club

A drop in, virtual, psychoeducational group for frontline & healthcare workers.

Coping Club: Boundaries

Personal boundaries are guidelines, rules or limits that a person creates to identify reasonable, safe and permissible ways for other people to behave towards them and how they will respond when someone passes those limits.

Coping Club: Grounding

Grounding is a set of simple strategies to manage strong emotions such as anger, sadness, self-harm impulses. You can also think of it as “distraction”, centering,” “a safe place,” looking “outward,” or “healthy detachment.”

Coping Club: Deep Breathing

The purpose of deep breathing is to relax the body and calm the mind and emotions

Coping Club: Effective Communication

Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose.

Coping Club: Healthy vs Unhealthy coping

Healthy coping skills involve facing and processing difficult emotions, seeking resolutions to problems, and actively working towards personal growth. Unhealthy coping skills tend to avoid or suppress underlying issues, providing temporary relief without addressing the root causes.

Coping Club: Improving Job Satisfaction

Job satisfaction is a positive feeling about a job that can contribute to overall well-being and happiness. Job satisfaction is associated with higher life satisfaction, fewer mental health challenges, and greater psychological wellbeing.

Coping Club: Intro to Stress

Stress can be defined as a state of worry or mental tension caused by a difficult situation. Stress is a natural human response that prompts us to address challenges and threats in our lives. Everyone experiences stress to some degree. The way we respond to stress, however, makes a big difference to our overall well-being.

Coping Club: Mindfulness

Mindfulness is awareness that arises through paying attention, on purpose, in the present moment, non-judgmentally.

Coping Club: Positive Self Talk

Self-talk is the way you talk to yourself, or your inner voice. You might not be aware that you're doing it, but you almost certainly are. This inner voice combines conscious thoughts with personal beliefs and biases to create an internal monologue throughout the day.

Coping Club: Scheduling and Prioritizing

Scheduling is the task of planning your activities so that you can achieve your goals and priorities in the time you have available. When it's done effectively, it helps you understand what you can realistically achieve with your time.

Coping Club: Self-Care

The practice of taking an active role in protecting and improving one's own mental, emotional and physical wellbeing

Coping Club: Sleep Hygiene

Refers to healthy habits, behaviours, and environmental factors that can be adjusted to help you have a good night's sleep.

Coping Club: Social Supports

Social support is the perception and actuality that one is cared for, has assistance available from other people, and most popularly, that one is part of a supportive social network. These supportive resources can be emotional, informational, or companionship; tangible or intangible

Coping Club: Work-Life Balance

Healthy work-life balance refers to maintaining a harmonious relationship between your work and personal life. It involves consciously managing your time and energy to meet both professional and personal commitments while prioritizing self-care and well-being.